SHIPPING & RETURNS
SHIPPING & Returns POLICY
FREE STANDARD UK DELIVERY
Free 2nd class shipping on all UK orders.
DESPATCH & DELIVERY TIMES
Orders will be despatched within 2-3 working days of purchase date though we always endeavour to ship items more quickly. Orders going to a UK address are posted by Royal Mail.
For UK deliveries allow up to 7 working days from purchase date to delivery (for busy times such as Holidays this may be longer).
We want to make sure you are happy with your purchase give you the best possible service and are happy to exchange or refund items (excluding postage costs) for whatever reason if you return items to us in perfect, unused condition with the original tags and unopened packaging.
If you need to return an item, please contact firstname.lastname@example.org to let us know about your return. We will provide you with a return address. Then post it back to us in the original packaging in perfect condition for resale within 14 days of purchase. Please include a note of your order number, whether you would like an exchange or a refund and the reason for your return.
If the item you have received is faulty, we will also refund postage and the cost of your return postage.
Every effort has been made to list and display items as accurately as possible. However, please bear in mind that colours that may vary slightly due to differences in computer and mobile device displays. Please see our Terms and Conditions for more details.